Shippings and Returns

 

UK Postage and Packaging

All orders are sent by standard Royal Mail (signed for)

UK deliveries 1-3 working days

Postage Price (UK)

Orders from £1 up to £14.99 =  £2.99

Orders from £15 up to £34.99 = £3.99

Orders from £35 up to £99.99  = £4.99

Orders over £100.00= Free

 

Orders will normally be sent within 2 -3 working days. Orders received after 2pm on a Friday will not be processed until the following working day.

 

Please note that although orders can be taken online over the Christmas and the New Year period there will be no deliveries during this time.

International Shipping

Worldwide delivery, rates coming soon.
Please contact info@twinklesteps.com for a quote.

Returns Policy

All our leotards and skirts have been tested for washing. Wash at low temperatures and do not tumble dry. Please check the washing instruction labels attached to the clothing.

All returns must be sent within 28days to Twinklesteps Limited,17, Seafield Road, Colwyn Bay, Conwy, North Wales, LL29 7HB for either an exchange or refund. However, if there are any picking errors on our part please inform us within 48hours of receipt of order. You must notify us within 7 days of any faulty goods. The items must be sent postage paid, we recommend standard recorded post, as we cannot accept responsibility for mislaid return packages. All items for exchange or refund must be sent, as new, in re-saleable condition with original packaging and receipt of original order.

This does not affect your statutory rights.